Refund policy
Refund & Return Policy – Diamond Luxe Creations
At Diamond Luxe Creations, all sales are final. We take pride in the quality of our products and encourage all customers to review their orders carefully before completing a purchase.
1. No Refunds or Returns
We do not offer refunds, returns, or cancellations under any circumstances once an order has been placed.
2. Damaged or Incorrect Items
If you receive a damaged item or the wrong product, you must contact us within 3 days of delivery or pickup.
Please include:
- Your order number
- Clear photos of the item and packaging
Once reviewed, we will determine if a replacement is appropriate.
3. Exchanges
Exchanges are only offered for:
- Damaged items
- Incorrect items received
We do not offer exchanges for any other reason.
4. Order Responsibility
By placing an order with Diamond Luxe Creations, you acknowledge and agree that:
- All sales are final
- You have reviewed all product details before purchasing
- You understand that no refunds or returns will be provided
5. Contact Information
For any issues or concerns, please contact us at:
diamondluxecreations@gmail.com
6. Policy Agreement
By completing a purchase, you agree to all terms outlined in this Refund & Return Policy.